Vercel Community
If there's one thing I've learned from building communities, it's that the best ones don't just happen. You have to build the infrastructure, set the tone, and show up consistently.
At Vercel, I lead a team of 5 DX engineers. We moved the community off GitHub Discussions and built a platform from scratch, growing it to 21,000+ members in 18 months. I also manage our presence on r/vercel and r/v0 (10K+ members combined), and manage Vercel's public support presence on X including @vercel_support.
I joined as an IC in June 2024 and was promoted to manager within 6 months, then to Head of Community Platforms by December 2025. I moved the team from GTM into Engineering because that's where community infrastructure belongs.
What I shipped
- •The Vercel Community platform. Built from the ground up. 21K+ members, with a community handbook, leaderboard and points system that rewards contributions
- •The live session programme.I set this up from scratch. Sessions get 70 to 2K viewers and it's now part of Vercel's launch strategy, used across GTM, engineering, product and design
- •AI-powered community support. I led the integration of v0 and agentic workflows into our platforms. The idea was simple: let AI handle knowledge retrieval so our team can focus on the conversations that actually matter
- •Embedded the v0 Ambassador and Open Source Programmes into the platform. I helped bring these programmes into our community infrastructure, gamifying contributions and bringing all community efforts together in one place
- •A contribution guide for the community. I wrote this to help people get started, from setting up a profile to earning recognition through the leaderboard
- •A community-to-product feedback loop. Community feedback goes directly to product engineers who ship it. Every post, question and conversation becomes a signal that improves the developer experience
Community Live Sessions
I host live conversations with builders, leaders and partners in the Vercel ecosystem. Topics range from AI tooling to performance deep-dives.
On anti-fragility, building Vercel, and what's next for the web.
On community as a source of feedback and engineering impact.
How to use GitHub with v0
Pauline P. Narvas · Feb 2026
How to Create and Publish Skills for Claude Code
Pauline P. Narvas · Jan 2026
c15t: The Developer-First Cookie Banner
Christopher Burns · Jun 2025
Vercel for SMEs and Open Source
Eric Burel · May 2025
Sitecore Optimization
Alex Hawley · May 2025
How Roboto Studio Ships Faster with v0
Jonathan Alford · Dec 2024
Key Milestones
June 2024
Joined Vercel as an IC (Staff Community Manager). Team of 2 at the time
July 2024
Shipped the Vercel Community platform.
December 2024
Launched first Vercel Community Live Session with Roboto Studios CEO, Jonathan Alford
January 2025
Promoted to Community Team Lead. 6 months from IC to manager
March 2025
Emceed first company offsite and won two Vercel Value awards (Same Team and Know Your Customer)
April 2025
Grew the team to 4, hosted first London meet-up supporting the local tech scene
June 2025
Celebrated 1 year at Vercel and delivered my first talk with Vercel about AI in Communities in Zurich
December 2025
Promoted to Head of Community Platforms. Moved the team from GTM into Engineering, now leading 5 DX engineers
Come say hi
Whether you're building with Next.js, exploring v0, or just curious about the ecosystem, there's a place for you.